Detailed Walkthrough

Porting Your Number

Follow this step-by-step guide to begin the process of transferring your number to upgraded service. If you've already submitted your SIM and IMEI numbers in your account, click below to continue the activation process.
A young woman uses her lifeline benefit through IM Telecom to connect to the people important to her.

Step 1

Login to your My Account dashboard and click "Upgrade Your Network". You should see a pop up like this after you click.

Step 2

Enter your SIM or IMEI number.

How to Find Your SIM Number

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

How to Find Your IMEI Number

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Step 3

Complete your activation
Once you have successfully entered your phone number, you can continue activating your upgrade. Click below to view the next steps.

Still Need Help?

Contact customer support for on-demand answers