Activate Your SIM Card

Quick Set-Up Guide

Using an unlocked device, follow these steps to activate your SIM card.

A father and his two children reviewing their federal lifeline wireless program through IM Telecom

Step 1: Locate SIM

It may be found in a tray on the side, bottom or top panel of your device. If your device has a removable battery door the SIM may be under the battery.

Step 2: Remove

Take out your old SIM card using the included tool to open the tray. If the SIM card is exposed, push and it will pop out of the slot.

Step 3: Insert

Place your new IM Telecom SIM card into your device, ensuring that the SIM card notch is aligned with the notch on the tray or the notch indicator on the phone.

Step 4: Enjoy!

Try making a call to ensure your activation was successful.

Access Account Information

Log in to My Account to access information like your number, plan details, and more!

How to Activate Your SIM Card
How to Activate Your SIM Card (California)
How to Keep Your Service Active
How to Keep Your Service Active (California) 
Basic
$15/mo
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Core features access
Email support
Up to 3 users
10GB storage
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50GB storage
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Still need help?

Visit our help center and we will guide you through the steps to activate your service